General

Confirmation email not received
Please check your email spam.  If you did not receive a confirmation, please contact the Awards Administrator.
Tue, 1 May, 2018 at 10:33 AM
User cannot login : Invalid password
Tips to troubleshoot: 1. Clear the browser cache. 2. Try with a new browser 3. Reset password: Click Login button Click the "Forgot Password&q...
Fri, 31 Jul, 2020 at 10:37 AM
How to submit a support ticket or find help
On the navigation menu, click on Support In the Help & Support tab, fill out the ticket form: Provide a Subject (*mandatory) with program name Descr...
Sat, 19 Sep, 2020 at 3:39 PM
Log into the system as an admin
To login to the system, you must be a registered user and your role has been set as an Administrator.   Click the Login button Enter your email used to r...
Fri, 31 Jul, 2020 at 10:42 AM
Reviews Checklist
Make sure that reviewer accounts exist System menu > User Accounts > Search for email address If account exists: make sure the Role is set to Rev...
Thu, 5 Nov, 2020 at 1:52 PM
Assign a Reviewer to a Group
Manually assign to reviewer group Admin Dashboard menu > Program name > Assign Reviewers & Admins Select the reviewers Under Review Group Ac...
Fri, 31 Jul, 2020 at 11:22 AM
Assign submissions to a review phase
Please view review checklist.
Fri, 31 Jul, 2020 at 11:20 AM
Reviewer Screen
When a Reviewer logs in, he/she will see a list of submissions to review.  The Reviewer can click on the submission hyperlink to see the details of the part...
Fri, 31 Jul, 2020 at 11:21 AM
Edit a submission record on behalf of a user
An Administrator can edit a submission record on behalf of the user.   On the menu, click on Admin Dashboard On the Actions (last) column of the progr...
Fri, 31 Jul, 2020 at 10:55 AM